Our Commitment to Service Excellence

At LEEVO, we understand that superior machinery is only part of the service. That’s why we prioritize providing comprehensive and reliable service to our valued customers, no matter where you are in the world.

As a leading manufacturer of construction machinery, we understand the needs and expectations of every purchaser. From pre-sales consultation to after-sales service, we are committed to providing comprehensive support for you.
  • Pre-sales Advice: Before you choose the right machinery, our professional team will offer detailed consultation and advice to ensure your selection meets the requirements of your project.
  • Model Selection: We offer a variety of construction machinery, including excavators, loaders, road rollers, and dump trucks. Each category has different models to meet the needs of various projects. Our expert team will assist you in selecting the most suitable model for you.
  • After-sales Guidance: After your purchase, our after-sales team will provide you with professional operation guidance and maintenance suggestions, ensuring your machinery remains in optimal condition.
  • Remote Assistance: No matter where you are, we can provide assistance through remote technology to help you solve any problems you encounter during use.
  • 1-Year Warranty: We offer a 1-year warranty for all our machinery, ensuring you have a worry-free experience during the warranty period.
Choose us, and you’ll not only receive high-quality products but also comprehensive professional support, ensuring the smooth progress of your engineering projects and peace of mind.
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QUESTIONS & ANSWERS

Here you can find answers to the most frequently asked questions regarding our products, repair service and warranty. If you do not find the answer you are looking for on the following page, please do not hesitate to contact us.

What after-sales services does LEEVO provide?

LEEVO offers a one-year warranty and complimentary technical support. Our services include online guidance and repair videos, with additional support tailored to specific situations. If a problem arises due to a defect in the machine, we will provide replacement parts free of charge. However, if the issue is due to improper use by the customer, they will be responsible for the associated costs.

1）Energy Saving: The vector synchronous controller precisely regulates the motor speed, reducing energy consumption during operation and achieving significant energy savings.

2）Environmental Protection: Our excavators use ternary lithium batteries as their power source, replacing gasoline and diesel fuels. This reduces emissions and ensures the machine operates in an environmentally friendly and reliable manner.

3）High Efficiency: The combination of a three-phase AC permanent magnet synchronous motor and a gear pump provides hydraulic power to the entire system. The optimized motor speed and gear pump flow design ensure that the machine operates reliably and efficiently.

4）Long Life: The rotating parts are constructed from highly wear-resistant materials and feature an enhanced lubrication system to minimize friction and extend the machine’s service life.

LEEVO offers several advantages for overseas agents and distributors, including:

Customization: We support customization of machine logos, colors, and configurations to align with your market needs.

Marketing Support: We provide tailored marketing support based on your company’s capabilities and order volume.

Delivery times for LEEVO machines, including excavators, skid loaders, dump trucks, and rollers, range from 5 to 30 days, depending on the quantity of the order. For special customized models, the delivery time may be extended.

LEEVO supports a variety of payment methods, including L/C (Letter of Credit), D/A (Documents Against Acceptance), D/P (Documents Against Payment), T/T (Telegraphic Transfer), Western Union, MoneyGram, and more.